Terms & Conditions

Welcome to Kids Sunnah Store! By using our website, www.kidssunnahstore.com, you agree to the following Terms and Conditions that govern your use of our site and all associated platforms, including social media and mobile applications. “We,” “Us,” “Our,” “Website,” “Site,” “Platforms” refer to Kids Sunnah Store, while “You,” “Your,” “User” refers to customers and visitors.

By accessing, visiting, or purchasing from our site, you accept and agree to these Terms & Conditions. If you do not agree with any part, you are advised to discontinue using our website immediately.

  1. Intellectual Property Rights

All content on Kids Sunnah Store, including text, images, logos, designs, and other materials, is the property of Kids Sunnah Store unless stated otherwise. Unauthorized copying, modification, or reproduction of our content is strictly prohibited.

We allow third parties to share links to our content only if the source is explicitly acknowledged. Any violation of our intellectual property rights may result in legal action.

  1. User Content

Any images, reviews, videos, or other materials you submit or publish on our platforms must be your own. By submitting content, you grant us a non-exclusive, global, irrevocable license to use, reproduce, distribute, and modify it for promotional or legal purposes.

We reserve the right to modify or remove any content at our discretion if it violates our policies or applicable laws.

  1. Order Policy & Acceptance

3.1 Order Confirmation & Cancellation

  • After placing an order, our customer service team will call to confirm your order. You may cancel your order during this confirmation call.
  • Once confirmed, orders cannot be canceled except in rare cases where a special request is approved.
  • If an order is found to be fraudulent or suspicious, we reserve the right to cancel it without prior notice.

3.2 Order Acceptance & Rejection

  • We reserve the right to accept or reject any order due to stock unavailability, pricing errors, or technical issues.
  • In case of order rejection, a full refund will be processed accordingly.

3.3 Incorrect Products or Quantity

  • If you receive the wrong item or incorrect quantity, an unboxing video is required for verification. Once confirmed, we will offer a replacement or refund.
  1. Pricing
  • All product prices on our website are final.
  • No refunds or adjustments will be made for price changes after an order is placed.
  1. Delivery Policy

Delivery Location

Order Time

Delivery Type

Cost

Estimated Delivery

Inside Dhaka

00:00 – 23:59 hrs

Regular

BDT 60/- (Free for orders above BDT 5000/-)

Within 2-3 working days

Outside Dhaka

00:00 – 23:59 hrs

Regular

BDT 120/-

Within 3-4 working days

Worldwide

00:00 – 23:59 hrs

Regular

Varies

Contact for details

  • If a delivery attempt fails due to an incorrect address or no recipient, we will retry the next day. If still unsuccessful, the order will be canceled, and a new order will need to be placed.
  1. Return & Refund Policy
  • Returns are only accepted at the time of delivery if the product is damaged, defective, or does not match the description.
  • The original packaging and labels must be intact for a return to be processed.
  • Refunds will be processed within 14 business days if applicable.
  1. Product Availability & Limitations
  • Due to high demand, we may limit the number of units available for purchase.
  • If a product is out of stock, your order may be canceled, and a refund will be issued if payment has already been made.
  1. Liability Limitations
  • Kids Sunnah Store is not liable for any indirect loss, data loss, or financial damage resulting from the use of our website.
  • We do not guarantee that the website will always be error-free or uninterrupted.
  • If a Force Majeure event (natural disasters, strikes, wars, etc.) prevents us from fulfilling an order, we will not be held responsible.
  1. Disclaimers
  • We strive to present accurate product descriptions and images but cannot guarantee that colors and details will look exactly the same on all screens.
  • Errors in pricing, availability, or descriptions may be corrected without prior notice.
  1. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any legal disputes must be resolved in accordance with the applicable laws.

  1. Contact Information

For any assistance, you can reach us between 10:00 AM – 10:00 PM:
📞 Call or WhatsApp: +8801717255226 | +8801318301212
📧 Email: kidssunnahstore@gmail.com
🌐 Website: www.kidssunnahstore.com

Trade License No: TRAD/DNCC/027377/2024

By continuing to use our site, you agree to abide by these Terms & Conditions. Thank you for choosing Kids Sunnah Store!